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Who we are

we are
"We Rent"

We Rent is a rental company of cars, motorcycles and bicycles. We are located at the center of Funchal.

Just visit us and discover the wide range of services that we have at your disposal.

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By subscribing to our newsletter, we will send with some regularity information related to various topics, such as news about our island, special promotions (vouchers), etc.

Come from boat, cruise?

No problem. Our office is near the port 5/10 minutes walk. Follow our indications bellow on the image or by gps clicking in link on the smartphone.

Anytime you can pre-booked your car rental or scooter via email bookings@werent.pt or via +351 291 221 100 we guarantee your rental.

When you finish your rental, we provide transport back to your Cruise ship... ask us how?

                        cometous                   gps no smartphone                       

Hashtag

  • 80

    total cars

    We operate with a modern fleet composed by around 80 vehicles, divided into multiple groups.

  • 6000

    happy customers

    In about a year we have achieved more than 6000 happy customers

  • 1050000

    Total Kilometers

    We have already surpassed 1 million kilometers (total kilometers traveled by our fleet)

  • 27

    dealer centres

    We have our main office at Funchal, but around the island we have more 27 point of sales.

Awesome Questions

Looking for an answer?

    The following terms and conditions relate only to the booking of car hire. Please note that customers are required to sign a rental contract directly with us upon collection of the vehicle. Information about specific rental conditions is available when making a booking.
Methods of Payment SAFE & SECURE
Client can choose in the end how to pay, please click on your best choice. We provide 4 type of payments;
  • BANK TRANSFER
  • SECURE PAYPAL
  • SECURE OFFLINE CREDIT CARD
  • PAY ON ARRIVAL / PAY DIRECT & RESERVATION PROTECTION

  • The most selected by our clients.
    PAY DIRECT & RESERVATION PROTECTION - Fair policy no hidden extras to pay on collection.
    Client agree and choosed to pay on collection / arrival for small 10% extra to rental.
    We guarantee and protect your booking, after checking availability we will send within 24h your voucher confirmation, clients can pay on arrival by debit card, credit card or cash directly to us. No extra charge.
    We provide a 24h helpline to insure we are a secure supplier. HTTPS Safe

    Bank Transfer Info:
  • Bank: BANCO BPI SA
  • Name: DYKTO - WE RENT MADEIRA
  • IBAN: PT50 0010 0000 5472 7120 0028 0
  • SWIFT/BIC: BBPIPTPL
  • Please send confirmation to our e-mail address: bookings@werent.pt after confirmation we will send you, your pre-paid voucher

    Secure Credit Card payments & validation
  • The payments made after 4:30 pm are validated in the next day between 9:00 am to 4:30 pm.
  • Info: We accept all type of credit cards and pre-paid cards, except debit cards and American Express only at the desk in our TPAs.
  • Note: Unfortunately, American express credit card due to secure and non presencial buy Amex is not accepted in this type of payment.
  • If you prefer to pay with Amex, you can choose to pay on collection in payment methods; click in PAY DIRECT & RESERVATION PROTECTION.

  • PAYPAL SECURE PAYMENT
  • Trusted by millions of users around the world.
  • PayPal is an easy and secure way to make purchases.
    • 24H Assistance and Helpline
    • Third party insurance (TPI)
    • Collision Damage Waiver C.D.W. with excess deposit
    • Driver Personal assistance insurance (D-PAI).
    • Partial Theft Waiver Protection P.T.P.
    • Unlimited mileage
    • Road Tax Fee
    • Free Hotel or Holiday Home pick up / delivery
    • VAT tax by the current law ( 22% ) included in price no hidden extras
    • Passengers Personal assistance insurance (PAS-PAI).
    • Additional non-mandatory insurances. (TOP UP INSURANCE)
    • Insurance exclusions - see the relevant insurance sections.
    • Fuel policies vary. Please check when you pick up your car.
    • Garaging, tolls, congestion charges, parking and traffic fines.
    • Car Interior, keys or tools whether lost or damaged misfuelling tank drain, towing services and service tax if not damaged by a reported accident.
    • Delivery and collection of your car at the airport 8 a.m. until 20 p.m. .
    • Late OT Delivery and collection of your car at the airport 20 p.m. until 8 a.m. .
    • Drivers charges where applicable.
    • Out of hour’s charges.
    • Optional extras.
    • One-way rental charges are applicable.
    • Young drivers charges are applicable. Minimum age for rental-21 years
    • Credit Card payments surcharges
    For airport pick-ups, it is essential WE RENT be given the correct flight number and arrival time, before departure. This can be done either online or by phone.
    If this is not available at the time of booking, please ensure that you inform us of this at least 7 days prior to departure, either online or by phone. No responsibility can be accepted or compensation allowed for a failed rental due to the late provision of this information.
    Dykto - We Rent levy a charge for cancellation of any prepaid booking you are unable to honour prior to your collection date (see below).
    No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date.
    All cancellations must be made in writing, please e-mail us bookings@werent.pt
    Cancelations must be received by us before the rental start date otherwise no refund of any pre-payment will be made.
    Cancellation charges
    No cancellation fees
    The duration of your rental starts and finishes according to the pick-up and droop-off dates and times detailed on your voucher, the price of which will be confirmed at time of booking and is calculated based on 24-hour units. If you wish to extend the rental period after collection of the car, or if you return the car later than stated on your voucher, you will be charged locally at the local daily rate, which may be higher than Tour Operator rates. No refunds are payable on cars returned early.
    One rental day is equal 24 hours - Each fraction of a day is considered as an additional day.
    Special requests
    Early requests are recommended to guarantee availability.
    Amendment charges
    Amendments to a booking free of charge
    Reservation protection
    For a small extra charge we can guarantee the delivery of the car you book, (20% Total price). Some restrictions may apply for special cars during high requested seasons.
    Delivery and collection is normally at the airport. The car can be delivered and/or collected to your accommodation. A charge for delivery and collection may apply and will be advised on booking if applicable.
    If you would like your car to be delivered, full address and delivery time must be given at the time of booking.
    Deliveries and collections are available during normal working hours. If you request a delivery/collection outside the normal working hours a "out of hours" fee may apply.
    One-way rentals are subjected to a surcharge as show in our price list.
    If flights are delayed and the cars are supplied outside of normal working hours, there is an additional charge for this service as shown in our price list. This will be quoted when your flight timings are given to us. In the event that a flight is delayed, causing the car pick-up to fall outside normal working hours, the additional charge will be made locally, where the out of hours service is available.
    If you are under 23 or over 65 years old please inform our reservations staff at the time of booking. Age restrictions may apply, and in some cases there may be a young drivers charge payable at collection time.
    Drivers must produce a full driving licence held for at least two years. Drivers with a new style licence must have all sections with them.
    For all car types, drivers must have held a full licence for a minimum of 2 years.
    It is the driver’s responsibility to ensure that he/she has the appropriate driving licence.
    For faxed or photocopied licences please ask first for acceptance due to Portugal law/policy.
    Charges may apply for additional drivers as shown in our price list page. Additional drivers must be requested at booking time.
    Additional driver not requested at booking time can be requested at collection time and are payable locally on pick-up.
    The rental voucher sent by us by email must be presented when picking up your rental car. DYKTO Lda. - WE RENT cannot be held responsible for rentals rejected if a voucher is not presented.
    You should retain your rental documents and related receipts for a minimum of 30 days after returning home. Important - Please check if you have your driving license before travelling.
    All customers will be required to leave a deposit to cover the collision damage waiver excess, theft waiver excess (where applicable). To do so, cash or a valid credit card in the name of the lead driver (Mandatory), must be produced upon collection of the car, as a form of deposit, it will not be accepted a non-driver’s credit card.
    Personal checks deposits are not accepted.
    When a deposit for fuel is payable, it will usually be refunded if the car is returned with the same amount of fuel. If the tank is not returned the same level, our rep will charge for fuel at its prevailing rate. They may also levy a refuelling charge. Please check the fuel policy when you pick up your car. If the car on delivery shows more fuel than the pick up the client will not be reimbursed.
    Our rep can refuse to provide a car to any customer who is, in his opinion, unfit to drive or does not meet eligibility requirements or refuses to produce a credit card as a security deposit. In such circumstances your contract with us will terminate immediately, and we will have no further liability to you, and no refund will be due.
    Our rental cars are insured for a maximum number of passengers. DYKTO Lda. - WE RENT cannot accept responsibility if the vehicle is not large enough to fit all passengers and luggage on arrival if details were not supplied at the time of booking. In the interest of safety this number must not be exceeded and if exceeded the insurance will be invalidated.
    Our insurance is valid to drive only in Madeira Island. Restrictions are applicable when crossing country and state borders.
    Collision Damage and Theft & Vandalism Waiver Protection Exclusions and Damage Excess Waiver Product
    We waive, in most circumstances your liability to pay for any damage caused to the vehicle during the period of hire, subject only to the payment by you of a charge, referred to as an "excess" as shown below depending on the car group. Your liability for the damage will be limited to the cost of the excess. We call this contractual waiver "Collision Damage Waiver" or "CDW". CDW is subject to certain exclusions which include, without limit, when damage is caused to the vehicle, car windows/windscreens, wheels and tyres, the underside or roof of the car or where the vehicle is driven off-road or on untracked roads, car keys or tools whether lost or damaged, misfuelling, car towing, without due care and attention, negligently or where the driver is under the influence of alcohol or drugs. Your liability to pay for the damage will therefore not be waived in these circumstances and you may be liable for the full cost.
    If you would like us to waive your liability to pay the excess referred to above, then you can purchase our TOP UP INSURANCE FULL RISKS. However, please be aware that even with this product you will still have to compensate the car rental partner for damage, which falls within one of the exclusions, identified under TOP UP INSURANCE.
    Theft & Vandalism Waiver Protection (Partial Theft Waiver Protection) provides coverage for theft or attempted theft, of the vehicle up to the full value of the vehicle and any damage that may incur. You are responsible for the excess of each claim, which you will be required to pay as part of the overall excess deposit (unless you are advised that this is not applicable at the time of booking). Your loss will be limited provided the vehicle is used and its keys returned in accordance with the terms and conditions of the rental agreement, personal items are not included in the insurance provide.
    On all bookings you will be required to leave a deposit to the value of any CDW excess you may be required to pay if the vehicle is damaged during the period of hire (see the paragraphs dealing with CDW above). If the vehicle is damaged, the deposit will be retained and treated as payment of the excess. If, however, you have purchased our TOP UP INSURANCE product, your liability to pay the excess will be waived and you may reclaim it, provided that you bring a police accident report. Your liability to pay for damage to the vehicle will therefore be limited to the cost of the daily rate you pay for TOP UP INSURANCE.
    Please note that a police report is absolutely necessary for you to reclaim your liability to pay the damage caused by accident or theft.
    TOP UP INSURANCE do not apply in relation to damage to car interiors, the underside and the roof, car keys or tools whether lost or damaged, misfuelling, tank drain, towing charges or when the vehicle is driven off-road or on untracked roads, without due care and attention, negligently or where the driver is under the influence of alcohol or other drugs. Your liability to pay the cost of the damage will therefore not be waived in these circumstances and you may be liable for the full cost.
    In the event that keys are lost or damaged, you will be liable for the reasonable costs of obtaining a replacement, and further costs if directly related to the theft of the car.
    TOP UP INSURANCE does not apply when taking vehicles "off road" or on untracked roads. Your liability to pay the CDW excess will therefore not be waived in these circumstances and you may be liable for the full excess.
    Excess Deposit & TOP UP Insurance
    For groups A/B/C/C+ -> Excess 600,00 € / Waiver TOP UP 15,00 € per day
    For groups D/E/F/F+ -> Excess 750,00 € / Waiver TOP UP D-27,00 €/Day E/F/F+ -37,00 € per day
    For groups M -> Excess 900,00 € / Waiver TOP UP 67,00 € per day
    For group S S-300€ Excess Scooter TOP UP INSURANCE is not available
    For Group A & beyond there is an excess starting at 600€ up to 900€ excess
    For this higher groups there is a minimum rental of two days to purchase TOP UP COVER
    VAT is included in rates and prices are per day
    DYKTO Lda. - WE RENT reserves the right to levy any government increases in local taxes that may be introduced after the printing of these terms and conditions (2017).
    Any additional charges payable on arrival are subject to local taxes at the prevailing rate in Madeira (Current VAT 22%).
    DYKTO Lda. - WE RENT are unable to guarantee the delivery of a particular make or model within the group you choose. The cars shown on your fleet list are for guidance only as an example of the possible cars within this group and may be substituted for an alternative, similar or upgraded car (at no extra cost).
    If you have booked a prestige car, the specific car booked is guaranteed.
    If it becomes impossible to provide your booked car due to breakdown or an accident, a similar or upgraded car will be provided.
    If you are dissatisfied in any way with the standard of your booked car, you must advise us immediately so we may be able to satisfy your claim.
    In the event of any mechanical difficulties or accidents involving your car, it is important that details are reported to us immediately.
    In the event of an accident you must also complete an accident report form by the end of the rental period.
    Local police should also be notified in the case of accidents/injuries and a signed police report obtained.
    Full details of third parties should also be obtained.
    You are not given authority to repair a vehicle.
    You should retain copies of all rental documentation in the event an insurance company is involved.
    Your insurance cover may be invalidated if this procedure is not followed correctly and this may prejudice any claim for compensation.
    A check-in form must be signed on return of the vehicle. Failure to do so may delay the investigation of disputes regarding damage excess charges.
    DYKTO Lda. - WE RENT aims to resolve complaints within 30 days of receipt. Some complaints may take longer than 30 days owing to the nature of the issue and information provided. Dykto - We Rent can only consider complaints that reach us within 15 days from the final day of rental to which the rental voucher refers. Actions against DYKTO Lda. - WE RENT are restricted to the laws that occur within the jurisdiction of the Portuguese courts.
    For more information please contact us to bookings@werent.pt
    Tel: 00351 291 221 100 - Portugal - Madeira - Funchal
    Open every day from 8:00 until 19:30
    Holiday banks main Office is open from 8:00 until 14:00

    We are committed to protecting your privacy.

    We collect information about you for a number of important reasons as follows:
    • To process your order- We need information from you in order for us to process your booking correctly;
    • To provide the best possible service - Without your contact information, we may be unable to help you in the event of any changes or problems.
    • To save you time - It is useful for us to retrieve your information for future bookings which can save you time and effort.
    • A booking through an agent - In the event that the booking is through an agent, we pass on a few of your details which help the agent to track their bookings and provide a better service.
    The type of information we will collect from you includes:
    • Your Name
    • Address
    • Contact Telephone Numbers
    • Email Address
    • Credit/Debit Card Details
    Please Note: Under no circumstances will we pass on your credit/debit card details to anyone.

    We may email you occasionally about changes to our service and other relevant information. We always give you the chance to opt-out of future mailings.

    We do not trade or share your information with other companies for marketing purposes.

    We will never collect sensitive information about you without your explicit consent.

    The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us, however in order to protect your information, we will ask you security questions to identify you. If you find any inaccuracies we will delete or correct it immediately.

    The information which we hold is securely stored in accordance with our security policy and the law. Any confidential data including passwords and payment card numbers are also encrypted. Any pages that request any of your personal information are served over a secure connection. We make sure that our systems are running the latest software and all latest security updates and patches are installed to provide maximum security. The premises where your information resides is equally secure against unauthorised entry. Policies are also in place to prevent data theft by employees.

    We use technology to track the pattern of behaviour of visitors on our site. This includes the use of a "cookie" which is stored on your computer. You can usually modify your browser settings to prevent this from happening.

    Some of our Partners...

    WE RENT
    MadSea
    Rota dos Cetáceos
    Madeira Luxury Villas